A concierge was traditionally found in a hotel lobby or reception area. However, security/concierge are becoming more and more common in apartment and office blocks. Having a building concierge is a great convenience – they’re there to make everyone’s day that little bit easier. First impressions count and our concierge/security staff not only represent us but they represent you and your business as well, which is why we train all our concierge/security staff in corporate, hospitality and front of house security management.
With Star Protection, you’ll not only be getting a security team with experience in concierge security, but many other skills too. Each member is often trained in first aid, basic fire fighting, telephony duties, front of house and reception skills.
Whatever challenges our concierge/security team will face, such as encounters with people with no authorised access to the premises, we will do our best to protect your personnel and property.
First-class customer service is an essential duty for concierge and security staff alike and you want someone who will always be well-presented, personable, courteous and able to assist anyone and everyone.
Our security/concierge staff can wear any desired uniform to fit in with your business’ brand or location. We also train our concierge security in telephony and reception duties to ensure your business runs smoothly.
Meeting and greeting customers is what our staff will always do, no matter how busy the environment or how stressful the day.
Working along side your business, our concierge/security will enhance your business’ profile to customers not only for security and safety reasons, but through providing a professional and friendly customer-focused service with the added peace of mind that your business and property is in safe hands day or night. With a handpicked team of professional, competent and quality committed service providers, Star will use a bespoke plan to introduce staff that are committed to enhancing your corporate image.
We have supplied concierge staff to large country estate hotels, business centre receptions and residential, commercial and industrial sites.